Careers at Real Pro Systems
Real Pro Systems hires strong team players with outstanding skills and a commitment to excellence.
As a growing internet company, we are always looking for contributors who can help take us to the next level. We work hard, but we find time to play too! Real Pro Systems offers a strong set of employee benefits, including vacation, medical, dental and vision insurance, as well as life and disability insurance.
Real Pro Systems provides a range of real estate websites and internet marketing systems for today's real estate professionals. Our solutions include basic website systems for individual agents, advanced internet marketing systems for experienced agents and a robust team and broker solution that incorporates CRM and business pipeline management. Real Pro Systems' commitment to client satisfaction is supported by a full range of professional services and highly acclaimed customer support that complement our advanced web technology. We continue to grow quickly, and that growth has created the following openings:
Customer Service / Tech Support Rep
Dynamic, team-oriented person needed for fast-paced customer service department. Computer and organizational skills needed, as well as attention to detail.
Real Pro Systems creates website system solutions for the real estate industry.
Position Information:
- Provide users with an identified point of contact for any and all website assistance.
- Provide users with help setting up and managing their website systems, taking change requests, and answering questions on usage.
- Respond promptly to user requests for assistance. Directly resolve or appropriately escalate user reported problems/issues.
- Monitor user problems to ensure prompt, satisfactory resolution of issues.
- Train customers on how to use their website system via GoToWebinar.com
- Monitor customer website usage and follow up with recommendations to best utilize the product for their business.
Requirements:
- MUST have excellent computer skills (Internet, complete Microsoft Office Suite)
- Familiarity with administrative back-end web tools.
- Basic html knowledge.
- Excellent communication skills over the phone and by email.
- Ability to multi-task.
- Great follow-up skills.
- Detail oriented.
- Fast-paced.
- Have good problem solving skills
- Be honest, dependable, and hard working.
- Minimum 3 years experience customer service experience in an office environment.
This position is full time. Position hours are 6am to 3pm. Position hours during training period (approximately 3 months) is 8am to 5pm. Full company benefits and competitive pay based on education and experience. Email resume to careers@realprosystems.com
Software Developers
We are currently seeking two smart, self-driven developers to join our team. We have a very pleasant collaborative team environment; we work hard, but also have fun at the same time.
Our development environment is ASP.NET/C# using SQL back end. We are maintaining existing applications as well as developing new applications so you should expect to do both.
Responsibilities
- Working from functional and requirements specs, participate in the design of new implementations and write code as assigned
- Review assigned bug reports, verify and correct issue; document appropriately
- Participate in group code and bug reviews
- Build unit tests as assigned
- Manage and respond to service requests as assigned
Required Experience and Skills
- Understanding of and commitment to mature software development processes
- 3-5 years experience developing web applications in ASP.Net / C# environment
- MVC experience strongly preferred
- Solid understanding of AJAX, JavaScript and XML
- Experience working with jQuery and CSS a plus
- Experience writing SQL queries and stored procedures a plus
- Must be a quick learner with good problem solving skills
- Comfortable working in a team environment as well as independently based on project
If you would like to be considered for employment, please submit a cover letter and resume to careers@realprosystems.com.
