Careers at Real Pro Systems
Real Pro Systems hires strong team players with outstanding skills and a commitment to excellence.
As a growing internet company, we are always looking for contributors who can help take us to the next level. We work hard, but we find time to play too! Real Pro Systems offers a strong set of employee benefits, including vacation, medical, dental and vision insurance, as well as life and disability insurance.
Real Pro Systems provides a range of real estate websites and internet marketing systems for today's real estate professionals. Our solutions include basic website systems for individual agents, advanced internet marketing systems for experienced agents and a robust team and broker solution that incorporates CRM and business pipeline management. Real Pro Systems' commitment to client satisfaction is supported by a full range of professional services and highly acclaimed customer support that complement our advanced web technology. We continue to grow quickly, and that growth has created the following openings:
Customer Service / Tech Support Rep
Dynamic, team-oriented person needed for fast-paced customer service department. Computer and organizational skills needed, as well as attention to detail.
Real Pro Systems creates website system solutions for the real estate industry.
Position Information:
- Provide users with an identified point of contact for any and all website assistance.
- Provide users with help setting up and managing their website systems, taking change requests, and answering questions on usage.
- Respond promptly to user requests for assistance. Directly resolve or appropriately escalate user reported problems/issues.
- Monitor user problems to ensure prompt, satisfactory resolution of issues.
- Train customers on how to use their website system via GoToWebinar.com
- Monitor customer website usage and follow up with recommendations to best utilize the product for their business.
Requirements:
- MUST have excellent computer skills (Internet, complete Microsoft Office Suite)
- Familiarity with administrative back-end web tools.
- Basic html knowledge.
- Excellent communication skills over the phone and by email.
- Ability to multi-task.
- Great follow-up skills.
- Detail oriented.
- Fast-paced.
- Have good problem solving skills
- Be honest, dependable, and hard working.
- Minimum 3 years experience customer service experience in an office environment.
This position is full time. Position hours are 6am to 3pm. Position hours during training period (approximately 3 months) is 8am to 5pm. Full company benefits and competitive pay based on education and experience. Email resume to careers@realprosystems.com
Software Developers
We are currently seeking two smart, self-driven developers to join our team. We have a very pleasant collaborative team environment; we work hard, but also have fun at the same time.
Our development environment is ASP.NET/C# using SQL back end. We are maintaining existing applications as well as developing new applications so you should expect to do both.
Responsibilities
- Working from functional and requirements specs, participate in the design of new implementations and write code as assigned
- Review assigned bug reports, verify and correct issue; document appropriately
- Participate in group code and bug reviews
- Build unit tests as assigned
- Manage and respond to service requests as assigned
Required Experience and Skills
- Understanding of and commitment to mature software development processes
- 3-5 years experience developing web applications in ASP.Net / C# environment
- MVC experience strongly preferred
- Solid understanding of AJAX, JavaScript and XML
- Experience working with jQuery and CSS a plus
- Experience writing SQL queries and stored procedures a plus
- Must be a quick learner with good problem solving skills
- Comfortable working in a team environment as well as independently based on project
If you would like to be considered for employment, please submit a cover letter and resume to careers@realprosystems.com.
Senior Database Software Developer (MVC .NET)
We are growing, and are seeking a smart, self-driven senior developer to join our team in Eugene, OR. We do not expect to pay relocation expenses to fill this position. Our development environment is MVC.NET/C# using SQL 2008 back end. We are maintaining existing applications as well as developing new applications so you should expect to do both.
Goals
- Re-architect/re-factor existing data layer and database to improve efficiency and application isolation. (Note- there are no direct calls being made to SQL from our applications)
- Working from functional specifications, define new data layer and database updates to support functionality and maintain architectural coherence
Responsibilities
- Participate in the design of new implementations and develop data layer as required
- Review assigned bug reports, verify and correct issue; document appropriately
- Support application development as schedule allows
- Participate in group code and bug reviews
- Build unit tests as required/assigned
- Manage and respond to service requests as assigned
Required Experience and Skills
- Understanding of and commitment to mature software development processes
- 5+ years experience developing web applications and services in a .NET environment
- MVC experience strongly preferred
- Strong understanding of Object Oriented coding, generics, extension methods and LINQ
- Deep knowledge of database architecture preferred, including data access middleware, performance management and optimization, multi-threaded applications in a MS-SQL environment
- Solid understanding of JQuery, AJAX and JavaScript
- Experience writing complex SQL queries and evaluating execution plans
- GROUP BY aggregation, CTE, MERGE, PIVOT, XML Nodes and CROSS APPLY
- Experience designing normalized schemas that perform well
- Good understanding of design patterns
- Must be a quick learner with good problem solving skills
- Comfortable working in a team environment as well as independently based on project
- Plus if previous experience CSS, XML Serialization, MSMQ
Competitive compensation with benefits including vacation, insurance and 401K programs.
If you would like to be considered for employment, please submit a cover letter and resume to careers@realprosystems.com.
Director of Software Development
We are seeking a smart, driven Director of Development to lead our team of 6 in Eugene, OR. We do not expect to pay relocation expenses to fill this position. Our development environment is MVC.NET/C# using SQL 2008 back end. We are maintaining and re-engineering existing applications as well as developing new applications.
Goals
- Complete the legacy code renovation and architecture update currently underwayDrive schedule and successful implementation of product release cycle for both new development and maintenance
- Schedule and deliver timely fixes and enhancements for existing products
- Continual process improvement
- Consistent coordination and communication with rest of executive team
Responsibilities
- Develop and maintain strategic development plan
- Manage and refine development process
- Hire development staff as required
- Manage and mentor development staff day-to-day to ensure adherence to best practices
- Coordinate project and feature priorities with product management
- Coordinate issue management with Director of Client Care
- Oversee build, test and release cycle
- Track appropriate metrics to measure software quality
- Oversee “server farm” operation (managed service)
- Contribute to development work as time allows
Required Experience and Skills
- Understanding of and commitment to mature software development processes
- 10-20 years experience in software development, with minimum 5 years leading a software development team
- 5+ years experience developing web applications and services in a .NET environment
- MVC experience strongly preferred
- Strong understanding of Object Oriented coding, generics, extension methods and LINQ
- Deep knowledge of database architecture preferred, including data access middleware, performance management and optimization, multi-threaded applications in a MS-SQL environment
- Prefer experience writing complex SQL queries and evaluating execution plans
- Solid understanding of JQuery, AJAX and JavaScript
- Good understanding of design patterns
- Plus if previous experience CSS, XML Serialization, MSMQ
- Commercial software development experience preferred
- Experience with Agile development and Scrum management preferred
- Proven team player; empathetic to business impact of development
- Excellent communication and people skills
Competitive compensation with benefits including vacation, insurance and 401K programs.
If you would like to be considered for employment, please submit a cover letter and resume to careers@realprosystems.com.